We are actively seeking a Night Porter who will be responsible for the hotel, the guests, and the operation during the night shift to ensure the safety and security of all guests and team members.
Role Responsibilities
* Overseeing the hotel and its residents during the shift
* Maintaining and enhancing luxury standards at all times
* Running and balancing the Night Audit process
* Managing night bar and room service
* Executing emergency evacuations and procedures according to standards
* Answering guest queries and questions
* Ensuring the security of the property and guests
* Answering the switchboard
* Checking guests in and out of the hotel
* Adhering to all health and safety regulations
* Maintaining cleanliness standards within the hotel
* Reporting maintenance faults
The Ideal Candidate
Are you right for us?
You will have...
* Previous experience in a similar role
* A responsible and detail-oriented approach to tasks
* The ability to work independently
* A great personality: genuine, approachable, and attentive
Package Description
And now for the good stuff
We are committed to our people, offering excellent training, development, and progression opportunities. Benefits include:
* Competitive salary, benefits, and above the Real Living Wage
* 29 days holiday (increasing with service)
* Discretionary service charge system
* 50% discount on food and beverage across all properties
* Significant discounts on room nights across all properties
* PERKZ discount scheme & online guides on exercise, wellbeing, and finance
* Free meals on duty
* Recognition and rewards scheme
* Access to training and development programs
* Free gym access and dedicated classes where available
* Commitment to sustainability as a B Corp
* Free downloads of newspapers, magazines, and books
* Cycle to work scheme
About the Company
Are we right for you?
We look for four main qualities:
* People with character who are authentic and comfortable being themselves at work
* People who enjoy being around others, smiling and chatting because they genuinely like people
* Extra mile performers who go beyond the job description
* Individuals who put their heart into helping guests
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