Believe in People? The best people have one thing in common. They care. Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for an Administrator to join our busy Burnley service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals. Where: Burnley Hours: Full Time, 37.5 per week * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. About the Role: As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary. To ensure effective processing of correspondence/ data entry as required. To collate, monitor and report data/information & statistics as required. To ensure that admin, record-keeping, and communication within the project are maintained. Work flexibly across operational sites as required. About You: Knowledge of general office procedures. IT literacy including proficiency in word processing, excel spreadsheets and data entry. Good interpersonal skills and a willingness to work flexibly as part of a team. The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary. Solid numeric skills. Good organisational skills What We Offer Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health. We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles. Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources. Start with 25 days of annual leave plus bank holidays( pro rata), increasing to the maximum 30 days over five years of service. Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day. Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance. Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award. CGL SPOT (20) (£26,091.00 - £26,091.00) N/A - Outside London Weighting Area 17/6/2026 7/6/2026 James Carter | james.carter@cgl.org.uk | 07747355008 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.