Join Our Team as a Sales Administrator! Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your organisational skills can shine? If so, we have the perfect opportunity for you! Our client, a leading player in the Manufacturing & Production industry, is looking for a dedicated Sales Administrator to join their team. What You'll Do: As a Sales Administrator, you will be the backbone of our client's sales operations, ensuring that every customer interaction is met with professionalism and efficiency. Your key responsibilities will include: Acknowledging and validating customer orders, entering them accurately into Sage 200. Responding to customer inquiries via phone and email regarding pricing, product availability, and order status. Monitoring order progress and proactively communicating any issues to customers. Managing returns and resolving customer queries related to debit and credit notes. Creating new customer accounts in Sage 200 as necessary. Issuing sales invoices in accordance with established procedures. Handling all aspects of credit control, including issuing customer statements and coordinating with the accounts department. Processing customer receipts and liaising with sales and dispatch teams regarding order fulfillment. Maintaining organized customer filing and archiving systems. Communicating with couriers regarding delivery issues. Managing inco...