Job Description: * We are looking for a strong UI/UX professional who can design with a strategic mindset and create experiences that deliver measurable business value. Key Responsibilities: * Lead and contribute to discovery-phase design activities * Conduct user interviews, synthesize insights, and define user needs * Translate research findings into wireframes, user flows, and prototypes * Collaborate with service designers, developers, and product managers in a squad-based environment * Facilitate workshops and design collaboration using tools like Miro and Slack * Deliver UI design assets using tools like Figma and Adobe XD * Ensure a seamless end-to-end user experience through iterative design and validation Required Skills and Experience: * Strong hands-on experience with both UX research and UI design * Proficient in tools such as Miro, Slack, Adobe XD, and Figma * Experience working in agile, cross-functional teams or squads * Ability to plan and conduct user interviews and usability testing * Platform-agnostic mindset with a focus on user-centric design