A leading retail chain is searching for a Customer Experience Manager to lead operations at their store in Sutton Coldfield. This role involves overseeing the customer journey, managing the checkout experience, and ensuring team performance. Ideal candidates should have significant line management experience in a fast-paced environment, a proven track record of enhancing customer satisfaction, and the ability to drive KPIs. Competitive salary with various employee benefits offered. #J-18808-Ljbffr