Job Summary
We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will play a crucial role in providing excellent patient care and ensuring the smooth operation of our dental practice. You will be the first point of contact for patients, responsible for managing appointments, handling inquiries, and maintaining an organised front desk environment.
Excellent annual leave 7-8 weeks pro rata including stats.
Responsibilities
* Greet patients warmly upon arrival and provide exceptional customer service.
* Manage appointment scheduling, confirmations, and cancellations efficiently.
* Handle patient inquiries via phone, email, and in person with professionalism.
* Maintain accurate patient records and ensure all information is up to date.
* Assist with billing and insurance claims processing as required.
* Collaborate with dental staff to ensure seamless patient flow and care.
* Maintain a clean and organised reception area to enhance the patient experience.
* Utilise IT systems effectively for scheduling and record management.
Requirements
* Previous experience in a dental practice.
* GDC registered
* Strong communication skills in English, both verbal and written.
* Excellent organisational skills with the ability to multitask effectively.
* A background in nursing or healthcare is advantageous but not mandatory.
* Proficient IT skills to manage scheduling software and patient records efficiently.
* A friendly disposition with a commitment to providing high-quality patient care. If you are passionate about supporting patients in a dental environment and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Type: Part-time
Pay: From £13.90 per hour
Expected hours: No less than 28 per week
Benefits:
* Company pension
* Private medical insurance
Work Location: In person
#J-18808-Ljbffr