Job Description Job Title: Operations Team Leader Location: County Armagh, Northern Ireland Salary: £45,000 Contract: Full-Time About the Role: We are currently seeking an Operations Team Leader to oversee day-to-day operations at a leading food manufacturing facility in County Armagh. The successful candidate will play a vital role in coordinating and delegating tasks to team members, ensuring the achievement of shift, daily, and weekly production goals. Key Responsibilities: Serve as the first point of contact for team members, facilitating regular communication and addressing issues at the team level while escalating when necessary. Provide support to other functions outside normal office hours and address any arising issues. Communicate with the departmental manager regarding current and potential future challenges. Coach and motivate team members to achieve performance standards in safety, quality, cost, delivery, and environmental impact. Collaborate with peers to achieve overall business objectives. Allocate work, manage staffing levels, and handle attendance, grievances, and disciplinary matters in accordance with company policies. Identify, monitor, and review team training needs, implementing development plans as necessary. Maintain accurate records of production adjustments and ensure operational checks are completed and documented. Continuously monitor process controls, guiding team members to make necessary adjustments to maintain production specifications and minimize waste. Ensure adherence to Health & Safety policies and procedures at all times. Essential Criteria: GCSE pass level in Maths and English. Proficient in Microsoft Word, Excel, and PowerPoint. 1-3 years of relevant experience in shift supervision and team leadership within a production or manufacturing environment, with a proven track record of monitoring KPIs and driving initiatives to achieve production targets. Familiarity with standardized work instructions. Understanding of safe working practices and how to enhance a safe workplace through operator inclusivity. Experience conducting risk assessments and implementing hazard elimination measures. Demonstrated ability to work effectively in a manufacturing environment with multiple interacting workstations. Excellent verbal and written communication skills. Strong leadership and people management abilities. A calm approach to problem-solving and conflict resolution. A commitment to creating and contributing to a high-performance culture, with a focus on continuous improvement. Strong organizational and planning skills with the ability to prioritize effectively. A self-motivated individual with a "Go and See" approach to managing the team and processes. Experience in embracing change and adapting to new challenges. If your experience lines up well please dont hesitate and apply!