Job Description
Location: Hybrid – mix of remote work from home and in-person meetings in Marylebone, London.
Reports to: Director (line manager) and the London Psychiatry Clinic Operations Manager.
Hours: Full-time, Monday–Friday, 8 am–5 pm. (Occasionally, be available to respond to brief urgent requests outside of these hours.)
Salary: £45,000–£50,000 base per annum, plus a discretionary bonus of up to £15,000 based on KPI achievement. (Bonus is not guaranteed and depends on performance, business results, and employment status at the time of payout.)
Contract: 12-month fixed term, with potential for extension or a permanent role based on performance and company needs.
Notice Period: 2 or 3 months, negotiable, mutual for both parties.
Job Summary
This is a unique “unicorn” role that encompasses two core areas of responsibility across two related businesses.
London Psychiatry Clinic (LPC):
As the Executive Assistant to the Director, your primary employer will be London Psychiatry Clinic.
Note: the Director already has a medical secretary for routine clinical work like patient liaison and invoicing, so your focus will be on broader projects.) In this capacity, you’ll assist with occasional special projects aligned with the Director’s initiatives at LPC – for example, helping implement new IT systems, managing social media efforts, or conducting research to inform business decisions.
Reshape Clinic:
The Director also founded Reshape Clinic, a business offering wellness, aesthetics, and psychotherapy services (www.reshape.clinic.). In this venture, you will effectively act as the Marketing Director for Reshape Clinic. This means handling a mix of administrative duties, business development, project management, and marketing to help launch and grow Reshape Clinic. You’ll have considerable autonomy in day-to-day operations (e.g. deciding which leads to pursue or which opportunities to follow up on) while collaborating closely with the Director on key strategic decisions.
Key Responsibilities (Reshape Clinic)
* Project Management: Manage and track projects from initiation through delivery, ensuring they meet objectives and deadlines.
* Financial Liaison: Liaise with accountants for bookkeeping and financial record-keeping (approximately 1 hour per week).
* Social Media Management: Oversee the clinic’s social media presence (Instagram, Facebook, etc.), including content planning, posting, and engagement with followers.
* Influencer & Partnership Outreach: Build and nurture relationships with influencers via Instagram, email, and WhatsApp to promote the clinic’s brand and services.
* Public Relations: Attend PR meetings/events and act as an ambassador for Reshape Clinic, professionally representing our brand.
* Website Management: Oversee the clinic’s website (currently migrating from Framer to the Lovable platform), keeping content updated and coordinating with developers/designers as needed.
* Analytics & Reporting: Monitor business performance metrics and generate reports on key performance indicators (KPIs) to inform decisions and strategy.
* Advertising Support: Assist in managing Meta (Facebook/Instagram) advertising campaigns. (Experience with digital advertising is a plus, but not essential — you can learn on the job.)
* Business Development: Proactively identify and pursue new business leads and partnership opportunities to expand Reshape’s reach and client base. (You will have the freedom to explore ideas, with the Director’s guidance on major initiatives.)
The Ideal Candidate
* Passionate about Wellness & Fitness: You have a genuine interest in wellness, longevity, beauty, fitness, yoga/Pilates, and sports. (We are expanding into these areas with cutting-edge technology like the EMSculpt Neo for both aesthetic and clinical wellness treatments – in fact, we’re the only clinic in London using such tech beyond pure aesthetics!)
* Sales Savvy (Highly Desirable): Some sales experience is very desirable and will be a strong asset in helping us grow the business.
* Marketing & PR Experience: You ideally have a background (or hands-on experience) in PR, marketing, social media, and project management. This helps you hit the ground running in our multifaceted, fast-paced environment.
* Tech & AI Enthusiast: You’re technologically savvy and excited about using new tools. For example, you have experience leveraging AI platforms (like ChatGPT or other LLMs) to boost efficiency and creativity in your work.
* Entrepreneurial Mindset: You’re a proactive self-starter who isn’t afraid to wear many hats. You take initiative to solve problems, manage multiple projects at once, and make informed day-to-day decisions to drive growth (while looping in leadership on big-picture strategy as needed).
* Growth-Driven & Collaborative: You’re excited about the opportunity to help scale a business rapidly. You see yourself as a right-hand partner to the Director, motivated by the vision of exponentially growing Reshape Clinic over the next 12–18 months. You thrive on teamwork, shared success, and making a real impact.
Our Screening Test
Record one video, preferably with your face visible alongside your screen (Loom, Zoom recording, or similar). Name the file or link with your name and share it with us (unlisted YouTube, Loom link, or WeTransfer all fine).
The video should contain all of the following:
1. Intro. Who you are, relevant previous experience, why this hybrid EA/Marketing role excites you, and the strengths you believe will move the needle fastest for Reshape Clinic.
2. Show Your Toolkit. Screen‑share some software tools or apps you open every day and give us a few moments on how you use them to stay organised, communicate, or analyse data.
3. Live LLM Demo (SEO). Using your preferred LLM(s) on screen, write one or more prompts (live) how you would use it to improve Reshape’s SEO. Briefly explain which items you would implement first and why.
4. Paid ads. Still screen‑sharing, give us some ideas about Google & Meta Ads for Reshape.
5. Marketing ideas. Reshape has just upgraded their EMSculpt Neo machines to the new Functional Wellness Upgrade. Outline approaches to generate qualified leads and brand visibility for Reshape for this new non-aesthetic indication.
6. Logistics & career aspirations. Any practical details we should know (location/proximity to London, start‑date availability, salary expectations, long‑term career goals).
Please email a link to the video url to: careers@londonpsychiatry.clinic