Overview
As an Operational Support Grade (OSG) at HM Prison and Probation Service, you will support the day-to-day running of a busy prison. You will be part of a team doing tasks from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving desk duties with physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.
Location and Transport
Travel to Work – Some prison establishments are rural with limited public transport; therefore a driving licence and own transport is beneficial but not essential (unless specified*). Shift start and finish times are fixed, and you are responsible for arriving on time. Please consider the vacancy location and your transport options.
Requirements
Applicants must hold a full, valid UK driving licence which must include the D1 vehicle category (to drive vehicles with no more than 16 passenger seats, a maximum length of 8 metres, and a trailer up to 750 kg).
Responsibilities
* Security and searches at the gate
* Managing deliveries
* Supervising visitors
* Monitoring phone calls and CCTV
* Carrying out desk duties and physical tasks as required
* Escort of vehicles across the prison grounds
Candidate profile
You don’t need any qualifications to do this job, but you should be a good communicator, able to keep calm under pressure, and be a strong team player. You will have good judgement and common sense.
Role specifics
As an OSG, you will work a variety of shifts, including weekends and nights, to keep operations running. Your contact with prisoners is limited, though you may interact with prisoners occasionally depending on the establishment. The OSG role provides knowledge and experience of how a prison operates and can lead to other prison roles, including the OSG to Prison Officer conversion scheme.
What you can expect from us
You’ll receive great training and opportunities for progression and development.
Benefits and additional pay
* Annual leave 25 days on appointment, increasing to 30 days after 10 years’ service (pro-rata)
* 9 bank, public and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Access to the Civil Service pension scheme, season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industry: Government Administration
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