Client Services Manager – Private Jet Charter (Remote, UK-based)
We’re looking for an experienced travel professional who understands the pace, precision and service standards of private aviation.
This Client Services Manager role is fully work-from-home, UK-based, and ideal for someone with proven exposure to aviation or private jet operations, who thrives managing complex charter activity and delivering a high-touch service to HNW and UHNW clients.
The Role
You’ll manage client relationships and support end-to-end private jet charter operations, ensuring every detail meets the highest standard. Key responsibilities include:
* Managing private jet charter bookings from confirmation through to invoicing
* Producing accurate, bespoke quotes and proposals for HNW/UHNW clients
* Acting as the main point of contact for clients, operators and global partners
* Liaising with operators, brokers and handling agents to secure aircraft and services
* Supporting flight operations with schedule changes, re-quotes and problem solving
* Maintaining accurate data across CRM systems
* Ensuring compliance, accuracy and exceptional service levels
About You
* 2+ years’ experience in the travel industry, from within aviation or private jet charter
* Exposure to private aviation, flight support, fixed based operator ( FBO) or charter operations is essential
* Experience working with HNW or UHNW clients is highly desirable
* Strong understanding of aviation terminology, scheduling, and operational requirements
* Confident communicator with excellent stakeholder and client management skills
* Calm, organised, and decisive in fast-paced environments
* Strong attention to detail with commercial awareness
* Proficient in MS Office;
* Fluent English essential; additional languages a plus
What’s on Offer
* Salary up to £35,000 (negotiable DOE)
* Training and long-term career development in private aviation
* Work-from-home model
* Based on a 4 on 4 off rota, incorporating 6am and 6pm starts
If you already have private aviation experience and enjoy managing HNW client relationships, this is a rare opportunity to progress in the private jet charter space - all from the comfort of your home.
Get in touch to apply or find out more at or apply below please quote REF:60386.