Role Overview
As a No7 Advisor, you'll guide customers at every stage of life through their skincare and makeup journeys – helping them build routines that deliver real results while enhancing their natural beauty. Discover what a typical day looks like as a No7 Advisor.
Responsibilities
* Complete our award-winning 12‑month Skin School programme, gaining a CIBTAC qualification recognised across the beauty industry.
* Deliver personalised skincare and beauty consultations using innovative tools and technology.
* Confidently explain the world‑class science behind No7 products, translating advanced ingredients and technologies into clear, relatable benefits.
* Offer expert makeup advice, including shade matching and product demonstrations.
* Drive sales and consistently achieve targets by actively promoting offers and new launches.
* Build lasting customer relationships to encourage loyalty and repeat visits.
* Work collaboratively with the wider Boots team to deliver exceptional service and commercial results.
* Maintain a beautifully presented counter that showcases the No7 range.
Qualifications
* A genuine passion for skincare and makeup, with a desire to help others feel confident.
* Enjoy meeting sales targets and playing your part to deliver great team performance.
* Confidence in engaging customers and applying skincare and makeup.
* Strong communication skills, with the ability to put customers at ease and explain information clearly and simply.
* A proactive attitude and willingness to learn about our products and keep up to date with the latest skincare and beauty trends.
* Passionate about being a No7 ambassador, proud to represent a brand with heritage and excited by its future and continued innovation.
* Previous experience working with customers – preferred.
* Experience applying skincare and beauty products on customers – preferred.
About No7
At No7, we believe in possible. For over 90 years, we have been at the forefront of beauty, blending pioneering science‑led skincare with innovative beauty solutions that deliver results people trust. Join us and be part of a brand shaping the future of beauty – a brand where you can build your expertise, grow your career, and help bring confidence to every customer, every day.
Equal Opportunities
We are proud to be an equal‑opportunity employer, creating an inclusive workplace where colleagues are empowered to be themselves and where diversity, equity and inclusion are part of how we do things, every day.
Additional Details
* We are open to discussing part‑time and job‑share options.
* We provide reasonable adjustments to support applicants and interviewees as needed.
* We offer a 6‑month development programme for experienced, high‑performing Advisors who are ready to invest in their growth.
* Career progression within Boots and the wider No7 Beauty Company – potential paths include Counter Manager, Assistant Manager, and other beauty‑adjacent roles.
Benefits
* Generous employee discount on our own brands and partner businesses.
* Quarterly allocation of No7 products for you to try at home.
* Become a certified skin and makeup expert with our CIBTAC qualification.
* Training to become a No7 Macmillan Beauty Advisor, supporting patients experiencing the visible effects of cancer treatment.
* 6‑month leadership programme for experienced, high‑performing advisors.
* Boots Retirement Savings Plan.
* Discretionary quarterly bonus scheme.
* Enhanced maternity/paternity/adoption leave pay and gift card for expecting or adopting parents.
* Flexible benefits scheme – option to buy additional holiday, discounted gym membership, life assurance, activity passes, and more.
* Access to free 24/7 counselling and support through TELUS Health, Employee Assistance Programme.
Working Hours
Basic hours: 7.5 hours per week. This is a permanent, full‑time role. A variety of shift patterns, including evenings and weekends, may be required. The role is a commitment to the advertised hours on a permanent basis.
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