Become a Retail Sales Assistant at The Works. You’ll be the heartbeat of our store, greeting customers with a warm smile and helping them leave excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivating, inspiring customers to return for more creative inspiration.
Perks & Benefits
* 25% colleague discount plus exclusive double‑discount days
* MyWorks – exclusive online discounts across retailers, holidays, utilities, tech and more
* Family‑friendly leave with enhanced maternity, paternity and adoption pay
* Holiday allowance of 28 days (or 33 days for Deputy and Store Managers)
* Can‑Do Academy – instant access to training and development in your areas of interest
* Wagestream – claim early access to 50% of your wages as you earn them
* Share Scheme – own a piece of The Works and become a shareholder
* 24/7 support for you and your family through the Retail Trust Charity Employee Assistance Programme
* Healthcare Cash Plan for everyday healthcare costs
* Long service awards, pension, life assurance, Cycle‑to‑Work scheme and optional charity giving
Culture & Values
The Works is an inclusive, supportive and friendly environment where you can be your authentic self. We celebrate creativity, learning, and play, and we encourage every team member to bring their best to the store.
Skills & Behaviours
* Genuine positivity and authentic enthusiasm for the brand and products
* Resilient and able to thrive in a fast‑paced, high‑energy retail environment
* Stock management: sorting, pricing, merchandising deliveries efficiently
Keyholder Responsibilities
* Support store management by opening, closing and running the store as required (holidays, days off, sickness).
* Receive training and earn additional keyholding pay when holding keys.
* Maintain store environment and customer service standards at all times.
Eligibility
* Must be over 18 to qualify as a keyholder; under‑18 applicants will receive training to qualify once they turn 18.
Our Purpose and Values
To inspire reading, learning, creativity and play – making lives more fulfilled. We are Crafty 🎨, Caring 💛, and Can‑do 🚀. We listen, we care, and we continually seek to improve the work experience for everyone.
We promote diversity, inclusion and reasonable adjustments. All roles are open to all, including under‑represented groups.
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