The role of Credit Controller within the business services industry requires meticulous attention to detail and a proactive approach to managing financial accounts. Based in Southampton, this permanent position offers an opportunity to contribute to the success of an established accounting and finance department. Client Details Our clients are based in Southampton and can be traced back to 1891 when they opened their first office. Although the IP landscape has since changed beyond recognition, one thing remains the same: their focus on providing the highest quality IP service possible. Description The key responsibilities for the Credit Contoller role are: Daily credit control activity - debt chasing, query resolution, issuing copy invoices, statements, etc. Handle submission/monitoring of bad debts to 3rd party collection agent as needed. Ensure day to day recording of chase notes in monthly collections tracker. Identify problematic overdue debts and escalate issues to Fee Earners where necessary. Ensure the credit control mailbox is constantly maintained. Liaise with various levels of staff in Southampton, London and Munich to resolve cash collection issues. Work to reduce trust and credit balances. Raise interest invoices when appropriate. Administration of electronic billing processes for all participating clients in accordance with payer guidelines. Troubleshooting/resolving electronic billing problems. Preparation an...