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Systems control assistant

Bathgate
Matchstick Dev
Assistant
Posted: 6 September
Offer description

Join to apply for the Systems Control Assistant role at Matchstick Dev

The Systems Control Assistant will work as part of a team responsible for supporting, administering, controlling and developing the service unit business systems functions, including administration of Council Tax, Non-Domestic Rates, Service Accounts, Corporate Debt, and Income Management. The post requires considerable liaison and communication with all service unit teams, other council services, members of the public and the business community over the telephone, face to face, in writing as well as electronic communications.

The Systems Control Assistant will provide support on system changes, upgrades and the efficient operational running of systems and processes to ensure business continuity and the security and integrity of system data and will also have responsibility for the administration of the PECOS ordering and invoicing system for the service unit.

The Systems Control Assistant reporting to a Systems Development Senior Section Leader will be expected to work on an unsupervised basis based on their knowledge and experience and act accordingly.

EEO statement: We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.


Overview

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Business Development and Sales
* Industries: Administrative and Support Services


Responsibilities

* Support, administer, control and develop the service unit business systems functions (Council Tax, Non-Domestic Rates, Service Accounts, Corporate Debt, and Income Management).
* Coordinate and liaise with service unit teams, other council services, the public and business community via telephone, face to face, written, and electronic communications.
* Provide support on system changes and upgrades; ensure efficient operation, business continuity and data security/integrity.
* Administer the PECOS ordering and invoicing system for the service unit.
* Work with minimal supervision, using knowledge and experience to act independently.


Qualifications

* Entry level

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