Overview
At Pobl Group, this role is best known as Scheme Support Officer. George Street, Newport are looking for a motivated and positive Scheme Support Officer to join their team. This is an opportunity to build on existing experience, skills and knowledge to help young people gain independence. It is a unique and exciting project where you will be part of something special. George Street supports young people, predominantly between the ages of 16-18, who have typically led very difficult lives. Often, they have spent their childhood and adolescence in Local Authority care, experiencing many changes of home environment including different residential and foster homes. The people we support are all Care Leavers who have involvement with Social Services and may have experienced significant trauma from abuse and neglect in early years.
Responsibilities
* Assist the Project Worker in the day to day running of the service, in the absence of the manager.
* Be the first point of contact for all telephone calls and visitors to the service and to deal effectively with queries.
* Deal with emergencies appropriately and complete all necessary paperwork.
* Develop your networking skills by working in partnership with external agencies.
* Clients are challenging.
* General housekeeping of the scheme - turning rooms around, painting.
Requirements / What you need
This role requires flexibility along with enthusiasm, motivation and creativity. You need the ability to work on your own initiative in a busy and dynamic role as well as being a positive team player. This role is for a passionate individual who believes they can make a difference to our service users. You will have excellent communication skills, both verbal and written.
Role Details
* Part Time - 36 hours
* Permanent Contract
* Salary for this role is £24,531.00 FTE + £51.11 sleep-in allowance
* Work Pattern: days, waking nights & Sleep-ins, 26 days holiday entitlement (pro rata) plus Bank holidays
Benefits
* Pension scheme
* Sick Pay
* Enhanced DBS which we will pay for
* Colleague Referral Scheme (£250 per referral)
* Time for Talking - a free counselling service
* Health Cash Plan
* Savings Scheme
* Long Service Award
* Pobl Wellbeing Team
* Long Service Awards
* Employee Discounts
* Mileage Paid at 45p per mile
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