Join to apply for the Trainee Casino Dealer / Croupier role at Grosvenor Casino.
Location: Grosvenor Casino, Birmingham Broad Street (Fiveways Leisure Complex, Broad St, Birmingham B15 1AY).
Benefits
* Hourly pay rate of £12.21
* Tips: Share of uncapped tips
* Premium Pay Night Allowance: Additional £1 per hour after midnight
* Free car parking
* Paid breaks
* PFL Support: Gaming Licence applied & paid for by the company
* Holiday Entitlement: 28 days of holiday (full time contracts)
* Legal & General Pension Scheme: 3% contribution
* Life Insurance
* Long Service Awards
* Online learning access
* Uniform: Free team uniform
* Retail Discount Scheme
* Employee Assistance Programme
* Food and Soft Drinks Discounts
Job Description
We are looking for applicants to join our team as a Trainee Croupier. As a trainee Croupier you will attend our Grosvenor Gaming Academy – a five‑week program that equips you with the skills and confidence needed to thrive.
The role offers a pathway to progress to Senior Croupier, Inspector, Gaming Supervisor, and even General Manager with our support and development.
Key responsibilities include:
* Participate in daily training sessions covering card handling, betting procedures, and customer service.
* Assist senior staff during live gaming sessions, ensuring rules are followed and customers are engaged.
* Maintain a professional and welcoming casino environment throughout shifts.
* Support cash handling and reporting duties as required.
Working hours are 32 hours per week (4 shifts) across a 24/7 casino environment, requiring flexibility for night shifts and weekends.
Qualifications
* Good numerical ability and mental arithmetic; able to calculate mentally and quickly.
* Very good communication and social skills to deliver a top experience for our customers and drive our mission forward.
Eligibility
* Must be 18 years or older and have legal right to work in the UK.
Recruitment
Paid training commences Monday 8th December. Applicants will be offered contract at 32 hours per week.
Seniority level
Entry level
Employment type
Full‑time
Job function
General Business
Industries
Gambling Facilities and Casinos
We are committed to an inclusive & welcoming workplace. Adjustments can be made to support applicants.
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