Overview
Join to apply for the Field Support Administrator role at Country Dreams Radio & Gaming.
At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. Its a major reason we are the UKs largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.
In this critical role you will support the wider team of field support administrators, take initiative with your workload, and manage your time effectively within day-to-day tasks. You will work as part of a team and assist in regional day-to-day duties with a high level of attention to detail in a fast-paced environment.
Position details
Position: Field Support Administrator
Location: Camberley STW, Home Counties South Region (Camberley, Surrey); reassignment to Camberley after a brief interim period in Chertsey
Job Type: permanent, full-time
Hours: Monday to Friday, 37.5 hours per week (start times to be discussed at interview)
Salary: £27,081 per annum
Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; personal learning; auto enrolment pension scheme; wellbeing support; friendly working environment.
Responsibilities
* Submissions of engineers hours to Payroll on a weekly and monthly basis by set deadline dates
* Submission of on call rota to payroll
* Managing administrative duties for engineers’ holidays, including generating reports
* Ensuring the regional calendar and rota are up to date
* Generating sickness reports on a daily, weekly and monthly basis
* Note taking during investigations and disciplinary proceedings
* Booking engineers required courses and managing their certificates, ensuring validity and renewals
* Uploading CCTV footage of completed works for review
* Assisting with productivity review and pricing of completed jobs
* Conducting drug and alcohol tests for engineers when necessary
* Assisting with interviews for engineers, including note taking
* Maintaining depot documents (health and safety posters, fire warden and first aider posters, wellbeing posters, etc.)
* Submitting order requests for equipment and obtaining PO numbers; uploading delivery notes
* Managing parking tickets (PCNs) and stationary/PPE procurement
* Overseeing HR documentation to the HR Management System (new starters, leavers, changes, investigations, disciplinaries, expenses, training certificates, etc.)
* Supporting regional managers with administrative duties and ad hoc projects
* Adhering to Lanes Group policies and responsibilities
Qualifications & About You
* Be hard working and respectful
* Comply with health and safety standards
* Great interpersonal skills to work with the team, engineers, HR and wider network
* Basic knowledge of Microsoft 365 and Google Suite
* Solid written and verbal communication skills
* Resourceful and proactive
* Ability to multi-task, prioritise, work under pressure and use initiative
* Ability to interact with people at different levels
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Lanes Group are a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.
Equity statements and job postings are aligned with project requirements and applicable laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Administrative and Support Services
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