Job Description
Scope and Purpose of the job
We are looking for spa therapists with a passion for delivering excellent guest service and have a love for the Spa industry.
As a spa therapist you will have the opportunity to learn and develop, with the potential to progress within the company.
At the Spa at Hilton Templepatrick our main aim is to take guests on an idyllic journey to a pure sense of calmness and serenity. We bring the ultimate level of escapism, hidden behind the private grounds of the KingFisher Estate at the Doubletree Hilton.
We are located just 30 minutes outside of Belfast city centre.
We are going to have 4 state of the art treatment rooms to provide luxurious spa experiences, an exclusive spa menu with signature treatments and a private hydro area for spa guests to indulge.
As a member of our team, you will naturally be someone who is passionate, friendly and approachable with a drive to confidently offer a wide range of treatments, never compromising on standards or quality.
About The Role
Primary duties and responsibilities
We offer an unrivalled experience to our members, hotel guests and spa guests, and seek therapists that have the same desire in making a positive guest experience.
* To comply with all departmental policies and procedures
* Ability to focus attention on guest needs, remaining calm, courteous and professional
* Anticipate guest needs, respond promptly and acknowledge all guests
* Maintain a high standard of appearance and personal hygiene
* Cash handling
* Liaise with other departments in the hotel to build relationships
* Contribute towards sales targets
* Fulfil all customers journeys to the full, to maximise their spa experience
* Meet and greet, and provide after care for all clients to provide a memorable experience
* Comply with all company health and safety regulations
Loughview Leisure Group is an Equal Opportunities Employer
Skills Needed
About The Company
Loughview Leisure Group invites travelers to experience an unmatched hospitality journey, spanning three distinctive properties that echo the rich culture and charm of Northern Ireland.
Firstly, the prestigious Ten Square Hotel in Belfast stands as a beacon of urban sophistication. As a 4-star establishment nestled in the heart of the vibrant city, it seamlessly marries relaxed elegance with a heartfelt welcome. Known both locally and nationally, Ten Square has carved its niche not just for its unparalleled location but also for an ambiance that resonates with an authentic spirit of hospitality. Every luxury bedroom has been crafted with meticulous attention, ensuring guests experience a comforting retreat amid the city's hustle.
A short distance away in Newtonabbey, the Chimney Corner Hotel encapsulates what it means to offer value without compromising on comfort. As a 3-star jewel in the hospitality crown of Greater Belfast, this hotel is a testament to the fact that luxury isn't always about price. With its commendable facilities and an array of comfortable rooms, Chimney Corner offers guests an indulgent stay that doesn't weigh heavy on the pocket.
Company Culture
Lastly, for those yearning for a serene escape, the doors of our hotel in the Kingfisher Country Estate are always ajar. Set amidst a sprawling 220 acres of wooded parkland, it's not just a hotel, but a realm of tranquility. Golf enthusiasts will particularly relish its proximity to the championship Templepatrick Golf Course, a canvas of green that challenges and delights in equal measure.
With Loughview Leisure, every journey, be it a city escapade or a countryside escape, promises to be a memory etched in luxury, comfort, and unmatched hospitality.
Recognised not only for our exceptional guest experiences but also for our commitment to employee growth and satisfaction, we proudly wear the badge of a 'Great Place to Work'. Our team is the heart and soul of our establishments, continuously elevating the standard of service and forging memorable connections with guests.
If you have the spirit of service, a passion for excellence, and a desire to be part of a close-knit team that values collaboration and personal growth, then we invite you to join our family.
Embark on a fulfilling career with Loughview Leisure and shape the future of hospitality with us.
Desired Criteria
* Previous Spa experience desirable
* Indian Head Massage
Required Criteria
* NVQ Beauty Therapy Level 2, 3 or equivalent
* Excellent customer service skills with a customer focused mindset
* Work well within a team
* Great communication & interpersonal skills
* Strong work ethic with a ‘can do attitude’
* Goes above and beyond for clients and their needs
* Confident in building relationships with your clients and recommending products to increase secondary review
* Flexible and available to work evenings, weekends and bank holidays where required
* Be willing to carry out a pool responder course
Closing DateSaturday 12th July, 2025