It support 1st and 2nd line engineer

1st / 2nd Line Support Engineer

Location: Remote (with occasional planned customer site visits in Buckinghamshire)


Salary: circa £28,000 £30,000 (maybe more for the right person) + Micosoft Certified Training, Generous Holiday allowance, High Street Discount Scheme, Share Options for long term employees, Pension + Opportunities for commission

About the Role

Ready to take the next step in your IT support career? Join a growing MSP where youll get hands-on exposure to modern cloud technologies, real progression into 2nd Line, and the chance to work directly with a wide range of customers.

Youll be the first point of contact for technical issues, delivering high-quality support across hardware, software, and networking. As your experience grows, youll take on more complex troubleshooting, supported by senior engineers who will help you develop quickly into a stronger 2nd Line Engineer and potentially beyond.

This role is perfect for someone proactive, customer-focused, and keen to build a long-term career in IT.

Key Responsibilities