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Investigation support officer

Motherwell
Permanent
NHS Scotland
Support officer
Posted: 14 June
Offer description

X3 positions available

About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.

Based at Eurocentral, NHS Scotland Counter Fraud Services (CFS) has the remit to protect NHS Scotland from fraud and other financial crime. In achieving this, CFS provides a comprehensive, integrated and professional service to NHS Scotland by proactively identifying and undertaking investigations of suspected fraud.

Intelligence Officers - Intelligence Bureau (3 posts)
We are seeking to recruit three suitably qualified and experienced Intelligence Officers to join our Intelligence Bureau.

The post holders will undertake initial investigation and intelligence casework to ensure all information and intelligence received from a diverse range of sources is prioritised and developed in line with the NIM model. This includes the collection, collation, evaluation and analysis of processed information and intelligence.

Support intelligence developments and investigations by routinely developing and disseminating internally and externally accurate relevant and timely intelligence packages to initiate or support existing operational cases and focus operational activity. Disseminate information in accordance with all relevant guidance/legislation in relation to sharing information.

The successful candidate will be required to undergo a Disclosure Scotland check. Any candidate who has worked overseas for more than 3 months will also be required to provide a criminal record check from the appropriate overseas agency

We welcome applications from candidates internal and external to the NHS but reserve the right to close the advert early dependent on response levels.

The successful candidate will be matched to the entry level of the pay banding.

Location and Working Pattern:
Titan Warehouse, Eurocentral, Holytown, ML1 4GP - Currently Hybrid Working

Monday to Friday 37 hours per week.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion:
NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot

For an informal discussion about these posts, please contact:
Donna Dellett, Intelligence Manager – Detection via donna.dellett@nhs.scot

Closing date for completed applications is 27th June 2025.

Further information on NSS is available from: https://www.nss.nhs.scot/

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

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