Are you:
· Looking for a role that's out of the ordinary? In a hybrid, flexible working week, with at least two days work from home per week?
· Skilled in working with customers and driving simplicity while providing solutions?
· Interested in joining our growing team of customer service installations specialists who support the leading bars, restaurants, hotels, festivals, stadiums, concerts, events, and keep our customers pouring?
· Looking for full time hours Mon to Fri (35 per week), with flexibility at busy periods?
· Working at Innserve, you'll enjoy:
· Competitive salary + a performance-based incentive paid quarterly.
· Hybrid working: Offering flexibility and a great work-life balance.
· Generous holiday allowance: 23 days holiday + bank holidays + an additional 'Celebration Day'! You can also buy or sell holiday days to suit your needs.
· Amazing core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
· Personalised additional benefits: Tailor your benefits to your needs with our "All Inn" flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
· Free refreshments: Enjoy complimentary on-tap soft drinks and premium hot drinks.
· Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
· Your typical day as Events Manager: You'll join our team of experts, planning and delivering major events, providing quotes. Spearheading event planning, you'll ensure resources are utilised effectively, to deliver profitable, highest quality events within agreed timescales. You'll collaborate with internal and external stakeholders, managing customer relationships. The Events Manager will attend site for build/removal where necessary, collaborating with our technicians to ensure quality installations. You will provide analysis, data and solutions for continuous improvement. You will have leadership skills, guiding and engaging direct reports and ensuring they display our company values when representing Innserve with clients. Utilising our internal provision for stock ordering and control, you will ensure timely delivery and management of equipment for a successful event every time.
As a solutions driven leader, you will work closely with a range of skilled colleagues to ensure a seamless service to our customers, developing continuous improvements and building on your existing skills and expertise.
You'll already have:
* Ideally, a background in events, hospitality or similar.
* Confidence in communicating and an ability to form positive working relationships with internal stakeholders and customers.
* Proven commercial acumen with the ability to motivate and influence others.
* Strong planning, organisation and communication skills
* Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.
* The ability to stay cool under pressure.
* Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential
At Innserve, we are One Big Team. Interested in joining us?