Overview
Retail Sales Assistant - Keyholder role at The Works Stores Ltd. 12 hour contract.
What you'll do
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs. You’ll also be part of a team where some colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products.
Keyholder responsibilities
* Open, close, and run the store when needed (holidays, days off, sickness, etc.). Training will be provided.
* Support the Store Management team to keep the store running smoothly.
* Receive the additional keyholding pay enhancement when on keyholder duties (age eligibility applies).
* Under 18: You won’t be able to complete keyholding duties until you’re 18, but training will be provided so you can earn the enhancement once you are eligible.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: positivity, creativity, and passion for our brand and products; you’ll enjoy helping customers.
* Resilient and capable in a fast-paced retail environment, able to multitask and handle busy days and deliveries.
* Stock management and merchandising: you’ll sort, price, and present deliveries effectively.
Our Culture and Values
The Works is an awesome place to work. Our atmosphere is supportive, friendly, and inclusive — a second home-from-home where you can be your best and authentic you. We are one team and we roll up our sleeves to inspire our customers and support each other. Our values are Crafty, Caring, Can-do. We listen. We care.
Our Purpose
To inspire reading, learning, creativity and play — making lives more fulfilled.
Diversity, Inclusion, and Adjustments
We promote diversity, inclusion and applying reasonable adjustments. Our culture is inclusive and open to discussions around working hours and flexible arrangements. If you need reasonable adjustments for an interview or role, let us know in your application and we’ll help.
Benefits
* 25% Colleague Discount, plus exclusive Double Discount days
* MyWorks: access to exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
* Family Friendly Leave: enhanced maternity, paternity and adoption pay
* Holiday: 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy: training and development opportunities
* Wagestream: early access to 50% of wages as you earn them
* Share Scheme: own a piece of The Works
* 24/7 support for you and your family via Retail Trust Employee Assistance Programme
* Healthcare Cash Plan to support everyday healthcare costs
* Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving
Job Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
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