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Marine Personnel Coordinator Glasgow, Clydebank
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Client:
Northern Marine
Location:
Glasgow, Clydebank
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
91307e83472b
Job Views:
4
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
16th Aug 2024
The Personnel Coordinator is responsible for general crew management and welfare, with focus on safety, compliance, and high attention to detail.
Key Responsibilities
* Support communications between seafarers and the team, ensuring all queries are managed and resolved promptly.
* Support and participate in internal and client audits.
* Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
* Manage and coordinate office visits of seafarers, including de-briefs and appraisals.
* Coordinate crew induction for new joiners and offboarding for leavers.
* Assist with disciplinary matters, review external manning agents, and ensure KPIs/SLAs are met.
* Support the management of the COMPAS crew database, ensuring accuracy and timeliness.
* Coordinate payroll matters for seafarers, liaising with global offices for prompt payments.
* Monitor and analyze training plans to ensure crews are competent and compliant with regulations.
* Support communication on STCW standards.
* Maintain knowledge of ISM, STCW, and MLC requirements.
* Perform additional tasks related to crewing as advised by Line Management.
Candidate Requirements
* Experience in a marine crewing role supporting a large global seafarer pool.
* Experience managing crewing demands and resolving issues.
* Customer service skills with a focus on client engagement.
* Experience with case management involving investigation, grievances, and disciplinary processes.
* Excellent communication and interpersonal skills.
* Ability to manage multiple priorities and organizational skills.
* Knowledge of maritime regulations and industry best practices.
* Understanding of offshore crewing practices and casework management onboard.
* Deep knowledge of ISM, MLC, and STCW.
* Familiarity with crew management systems like COMPAS.
* Ability to work independently and in a team.
* Understanding of GDPR and ISO standards related to crew management.
* Proficiency in MS Office applications.
* University Degree in HR or Business preferred.
* Previous experience in seagoing HR within a ship management company.
* Knowledge of shipping HR legislation, STCW, MLC.
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