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Ecommerce manager

Barnstaple
Devon Connect
Manager
Posted: 11h ago
Offer description

North Devon Hospice

Got hustle? Got heart? Already operating at a high level but itching to go even further?

Perfect. You're exactly who we're looking for.

At North Devon Hospice, every item we sell helps fund vital care. From vintage gems to high-end finds, we're building a bold, trend-savvy online retail operation - and we need someone who can take it to the next level.

We're not starting from scratch here...

We're already an eCommerce team that others look to for advice.

Now we want someone to take us from 'industry respected' ? 'industry unstoppable'.


Benefits

* Generous holiday allowance and paid sick leave increasing with service
* Flexible working and family friendly policies including maternity, paternity and adoption leave. We even have pawternity leave!
* Tech and cycle to work schemes
* Employee Assistance Programme offering free confidential advice on a range of matters including financial, legal, health and wellbeing
* Health Cash Plan which can include up to 5 children and the option to include partners
* The opportunity to give us your feedback on how we can improve as an organisation.


The Gig (and it's a big one)

You'll be the driving force that takes a high-performing team and pushes it into next-level territory.

Turning everything from vintage gems to "what even is that?" into standout, high-value sales.

Spotting trends early and making them work harder for us.

Elevating listings from great scroll-stopping.

Leading a team that's already good ... and making them exceptional.

Creating a culture where innovation, ideas, and ambition thrive.


Who you are

* You get eCommerce — deeply. Strategy, selling, psychology... the lot.
* You’ve got zest — the kind that lifts a whole team.
* You're not here to maintain… you're here to evolve and elevate.
* You're a natural leader who people trust, follow, and learn from.
* You're curious, creative, and always pushing for "what's next?".
* You see potential everywhere — and know how to unlock it.


Why This Role Hits Different

This isn't about fixing something broken — it's about making something great, unbeatable.


You’ll

Test, refine, and optimise everything (because "good" isn't the end goal).

Push boundaries on pricing, presentation, and performance.

Build smarter systems that scale with ambition.

Keep us ahead of the curve — not chasing it.

Turn an already brilliant team into a benchmark for others.

It is important that the people who work for and with us, or access any of our services, can be themselves and are valued as unique individuals. We welcome applications from all sections of the communities we serve, reflecting the uniqueness of each person, with the aim of continually improving our services.

We are a forces-friendly organisation and welcome applications from Veterans and Service spouses and partners.

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