As Shop Manager of Scopes Wimbledon shop, youll have the autonomy to run the shop with creativity and flair. Every day is different
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
In this role, youll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, youll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
* Ensure shop sales performance is maximised, actively seeking ways to improve the shops performance on a continuous basis.
* Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
* Recruit, manage and develop paid colleagues and volunteers within Scopes HR and operational policies and procedures and build a strong team
* Work collaboratively with the Assistant Shop Manager
For more information about the roles responsibilities and the skills and experience required, please use theFull job description
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About You
Were looking for someone who has:
* Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
* Commercially aware and able to spot opportunities
* Be able to lead and support people
* Customer-focused, with a can-do attitude
* A team player with strong work ethic
* Accurate and detail-oriented
* IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scopes values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scopes mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
* Full-time:35 hours per week, five days out of seven
* Part-time:Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Guranteed Interview scheme
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who declare a disability on the application form and also meet the essentialcriteria in the person specification.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. xsngvjr
Benefits
* 35 days holiday
* Pay progression at 6 months and 2 years
* Company pension
* Excellent training and career development
* Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
* Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
* Long service awards and employee recognition awards
Please note that successful candidates will be subjected to an enhanced DBS check.
We welcome all applications by 11:59 GMT on Wednesday 15 aPRIL 2026