Job Title: Sales Assistant at Mountain Warehouse
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Key Responsibilities
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate actively in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Support and train new and existing team members by sharing knowledge and skills.
Operational Excellence
* Assist in daily store operations, ensuring compliance with company policies and procedures.
* Process transactions accurately and efficiently, handling various payment methods.
* Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
* Stay informed about product features, promotions, and pricing to assist customers effectively.
* Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
* Build strong connections with customers, understanding their needs and providing tailored solutions.
* Address customer inquiries and concerns promptly and professionally to ensure a positive experience.
* Represent Mountain Warehouse with enthusiasm and professionalism, creating a welcoming atmosphere.
* Work with the team to meet and exceed sales targets, contributing to a high-performing workplace.
* Support store management in identifying growth opportunities and improvements.
Ideal Candidate Qualities
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and effective in completing tasks.
* Reliable and trustworthy team players.
Company Benefits
* Monthly Bonus Scheme: Achievable targets with performance-based rewards.
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance.
* 28 days annual leave, including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Generous Colleague Referral Incentive.
* Stable, successful, and supportive work environment.
* Length of service awards.
At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. We value individuality, teamwork, diversity, and inclusion, and are committed to creating a workplace where everyone feels valued and empowered. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
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