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Business Support Manager/ PA, Weston-super-Mare
Client: Teleperformance
Location: Weston-super-Mare, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 7
Posted: 09.07.2025
Expiry Date: 23.08.2025
Job Description:
Role Profile – Business Support Manager to CEO UK & Ireland
Reports To: CEO of UK & Ireland
Location: Bristol – hybrid role, expected to be in the office min 2 days per week
Term: This is a fixed term cover likely to run until April 2026. We will consider part-time working but a minimum of 25 hours per week/daily support will be required.
Start date: We are looking for the right candidate to start in mid-August to ensure a 4-6-week handover with the current postholder.
Introduction
Are you looking for a new challenge that offers progression within a global market leader? Do you want to work for a company that supports your career growth and provides an inspiring workplace?
About
This dual role combines skills required for both a Business Support Manager and a PA. You will oversee and coordinate administrative and operational support services across the organization, support senior leadership with project and performance tracking, and contribute to improving internal processes.
You will provide high-level personal support to ensure the efficient functioning of the CEO. As a PA, you will act as a gatekeeper, problem-solver, and coordinator, handling confidential tasks with discretion and initiative.
Key Responsibilities
* Manage day-to-day administrative functions across teams, ensuring operational support.
* Coordinate cross-departmental initiatives and support project delivery through planning, reporting, and stakeholder liaison.
* Provide high-level support to senior management, including scheduling, reporting, and documentation.
* Handle communication with vendors, service providers, and external stakeholders.
* Diary & Calendar Management: Schedule and manage appointments, meetings, and events. Ensure the CEO is prepared for engagements.
* Travel Coordination: Arrange domestic and international travel, including flights, accommodation, transport, and itineraries.
* Communication Management: Handle correspondence (emails, calls, messages), filter inquiries.
* Meeting Support: Organise meetings, prepare agendas, take minutes, and follow up on action items. Proven experience is essential.
* Documentation & Filing: Maintain and organise files, records, and confidential documents securely.
* Event Planning: Support or lead the planning and execution of events and functions.
Person Specification
Success in this role requires proactivity, anticipation of needs, and adaptability in a fast-paced environment. Strong relationship-building skills, a solution-focused mindset, and the ability to think quickly are essential. You should be able to make calm, resourceful decisions under pressure and actively seek opportunities to streamline processes and solve problems.
* Must have proven PA experience at C Suite Level
* Proven experience in a business support, operations, or administrative management role.
* Excellent organisational and multitasking abilities.
* High attention to detail and accuracy.
* Effective written and verbal communication skills.
* Proficiency with Microsoft Office Suite, especially PowerPoint, and ability to work with house style to update and amend documents.
* Strong problem-solving and decision-making skills.
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