Job Title: Patient Booking & Reception Administrator Location: James Paget Hospital Employer: Your Medical Services Contract Type: Temporary (Approx. 9 months with possible extension) Pay Rate: £16 per hour PAYE (exclusive) Working Hours: Between 8:00am – 6:00pm (30-minute unpaid lunch break) Overview Your Medical Services are recruiting for a Patient Booking & Reception Administrator to support services at James Paget Hospital. This role involves a mixture of patient booking and front-of-house reception duties within a busy NHS setting. The successful candidate will play a key role in ensuring clinics run smoothly and patients receive professional and efficient support. Key Responsibilities * Booking and scheduling patient appointments in line with clinic availability * Greeting patients and managing reception desk duties * Handling inbound and outbound calls professionally * Updating and maintaining accurate patient records * Liaising with clinical teams regarding appointment changes * Supporting patient flow within clinic environments * Responding to general patient queries * Ensuring confidentiality and compliance with NHS data standards Skills & Experience * Previous experience in an administrative, reception, or healthcare setting preferred * Strong communication and interpersonal skills * Professional and patient-focused approach * Good organisational and multitasking ability * Ability to work in a fast-paced environment * Basic IT skills and attention to detail Personal Attributes * Friendly and approachable manner * Reliable and punctual * Team-oriented with a flexible attitude * Professional presentation and conduct