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Regional quality & performance lead — drive service excellence

Milton Keynes
Serco
Service
€47,500 a year
Posted: 11h ago
Offer description

Serco Group Plc in Milton Keynes is seeking a Regional Quality & Performance Manager to drive performance and service delivery within the Clinical Operational Services. This role involves leading and developing teams to meet challenging performance targets, and ensuring both quality and accountability. Responsibilities include managing Service Delivery Managers, facilitating communication, and investigating customer complaints. In addition, the position offers a contributory pension scheme, life insurance, and training opportunities among other benefits.
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