Procurement - centre of excellence manager

Procurement - Centre of Excellence Manager

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Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the future

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with us

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team

In your role, you will shape how Procurement operates across Intact UK by enabling consistent, compliant and efficient delivery. You will provide the structure and insight that allows teams to focus on strategic value, supplier outcomes and risk management, while delivering a high quality experience for the business

You’ll make an impact by:

• Acting as the design authority for Procurement ways of working, setting governance and direction for the delivery model, and ensuring policies and frameworks are clear, proportionate and consistently adopted across Category, Sourcing and Buying.
• Establishing demand orchestration and operating rhythm, setting the approach to intake, triage and prioritisation, routing demand effectively, and providing oversight of volumes, throughput and constraints.
• Leading Buying Enablement and overseeing transactional execution, govern procure to pay processes, approved buying channels and supplier onboarding, while maintaining separation between buying and sourcing activity.
• Owning procurement systems, data and reporting, ensuring tools support policy adherence and efficient execution, and delivering high quality insight for decision making.
• Setting direction for automation and AI, ensuring solutions align to governance and risk controls, while driving benefits realisation, best practice adoption and continuous improvement across Procurement

Your skills and experience:

• Experience in procurement, procurement operations or transformation within financial services or similarly regulated environments, with an excellent understanding of operating within a controlled environment.
• Proven capability in designing and governing procurement policies, frameworks and operating models that support consistency, compliance and efficiency.
• Background in leading procurement enablement, buying or procure to pay functions, including oversight of shared service or transactional delivery teams.
• Considerable knowledge of procurement systems, data, reporting and automation, with the ability to translate these into effective and controlled delivery.
• Experience setting direction for AI or digital enablement in a way that balances innovation with governance and risk management.
• A governance and risk mindset, combined with the ability to balance control, efficiency and usability in day to day delivery.
• Considerable stakeholder engagement and communication skills, with experience influencing at senior levels and supporting organisational change.

Why You’ll Love It Here

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you.

Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.