Junior Service Delivery Engineer (On-Site)
Cumbria
Core hours between 07:00 - 17:30
Overview
We're looking for a Junior Service Delivery Engineer to join a busy on-site IT support team in Cumbria. This is a great opportunity for someone early in their IT career or looking to build hands-on experience in a real working environment.
You'll be fully supported with training and development, making this an ideal role if you have a basic IT understanding and a strong willingness to learn.
What you'll be doing
* Providing on-site deskside support to end users (hardware & software issues)
* Setting up and delivering IT equipment (laptops, phones, tablets, etc.)
* Troubleshooting everyday IT problems in a Windows environment
* Supporting users face-to-face to keep them up and running
* Managing your own support tickets and working to targets
* Assisting with hardware rollouts, upgrades, and other IT projects
* Helping with simple break-fix tasks on devices (training provided)
This is a hands-on role, so you'll be actively working across customer sites rather than office-based.
What we're looking for
1. Basic IT knowledge (Windows, hardware, Microsoft applications)
2. Strong communication and customer service skills
3. A...