Overview
Please note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: W/C 29th September
Role
The purpose of the role as a Project Planner is to check eligibility of customers for the required funding stream. You will also be required to schedule the necessary appointments for the installation of approved energy measures across our internal and subcontractor works. You will assess documentation submitted to us from customers and our clients and resolve queries via telephone and/or email. You will have to communicate effectively with customers to collect the correct evidence and keep them informed throughout the process.
Responsibilities
* Check eligibility of customers for the required funding stream.
* Schedule appointments for installation of approved energy measures across internal and subcontractor works.
* Assess documentation submitted by customers and our clients and resolve queries via telephone and/or email.
* Communicate effectively with customers to collect the correct evidence and keep them informed throughout the process.
Qualifications / Experience
* Experience of working in a similar administration / customer service role.
* Familiarity with government funding programs and regulations related to sustainability and energy efficiency.
* Experience with Microsoft Office, Excel, Word and MS Teams.
* Ability to work under pressure.
* Effective organisational and planning skills with an ability to meet deadlines.
Who we are
Ecogee specialise in providing both retrofit and new build solutions that make homes more energy efficient. Our services include fabric insulation, ventilation systems, and renewable technologies such as air source heat pumps and solar panels. Originally established in 2012, we were set up in response to the Government's energy efficiency programme to tackle fuel poverty and reduce carbon emissions. Ecogee is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit for the role. Our Talent Acquisition team will review your application and will be in touch shortly.
What we offer
Ecogee is a great place to work. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from disabled, minority ethnic, LGBT and female candidates as they are under represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, submit your application as early as possible.
The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people.
PLACEHOLDER The Regenda Group
We are accredited by Best Companies for our world class levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We offer a working environment where you can develop and make a difference to people’s lives, along with a comprehensive reward and benefits package which includes:
* A range of flexible working options.
* 27 days paid annual leave each year in addition to 8 bank holidays.
* 6 additional days for volunteering.
* Long-term and serious illness payment support scheme
* Up to 9% employer's contribution to the pension scheme (match funded).
* £250 annual Live and Learn allowance to spend on learning any new skill.
* Enhanced maternity, paternity and adoption pay schemes.
* Employee Assistance Programme and health and wellbeing initiatives.
* A wide variety of learning and development opportunities.
* Interest free loans to assist with the purchase of tools, computer equipment, and travel season tickets.
* Monthly staff lottery scheme.
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