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Field Service Engineer - Central London NL (Hackney), London
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Client:
Virgin Media O2
Location:
London, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
09ff4216f960
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
Location: Must reside in postcodes: E5, E8, E9, EC1, EC2, N5, N7, N8, N1, N16, N19, N4, EC3, EC4
Join our team of Field Service Engineers (internally called Field Technicians) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus overtime (average £4,700) and performance-based commission of £2,500.
We seek motivated, customer-focused individuals. No prior experience is necessary; we will train you and provide a mentor. After training, enjoy a 4-day workweek (37.5 hours, Monday - Saturday) with shifts of 7.5 and 10 hours.
Every day offers new challenges and learning opportunities.
* Be an expert in installations, fault fixing, and customer service
* Diagnose errors and technical issues, determine solutions
* Document processes according to company standards
* Collaborate with the technical team and share information
Who we are
Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and a major UK company. We have diverse, high-performing teams committed to offering more choice and value, driven by our customer-centric values. We are proud to be an equal opportunities employer, committed to removing bias and barriers, fostering equity and inclusion, and supporting authentic self-expression throughout your application journey.
The must haves
* A UK Manual driving licence with no more than 8 points
The other qualities we look for
* Comfort working at heights and outdoors in all weather conditions
* Enjoy problem solving and finding suitable solutions for customers
* Ability to build strong customer relationships
* Organized, customer-focused, motivated to help others
What's in it for you
We offer benefits that support your well-being and work-life balance, including:
* Salary of £29,000 plus £2,500 target earnings, plus a company van
* 25 days annual leave, including your birthday
* Up to 10% matching contributions in our pension scheme
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits like the Unmind App, BUPA medical coverage (upgradeable), and critical illness insurance
* Life insurance and healthcare plans
* Support for various family situations, including neonatal leave, maternity/paternity policies, and carers leave
Please note: If you are not a passport holder of the country for this vacancy, you may need a work permit. For more info, check our Blog. Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button. Created on 26/04/2025 by TN UK.
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