Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation. Pre-Planner Hours: 40pw Shifts: 9am - 6pm Salary: Up to £32,000pa Join our team as a Pre-Planner and play a key role in ensuring smooth, efficient, and customer-focused operations across our Quarry Products business. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys coordinating activity, and takes pride in delivering exceptional service to both internal and external customers. Purpose of the Role The purpose of this role is to support customers and the business by delivering high-quality service in the most cost-effective, professional, and timely manner. You will handle sales enquiries, quotations, orders, deliveries, and associated administration, ensuring an excellent customer experience while supporting the operational needs of Heidelberg Materials Quarry Products. Key Accountabilities Health & Safety Ensure full compliance with the Company Health and Safety Policy, Local Managers Rules, Risk Assessments, and Method Statements. Promote safe working practices and uphold the highest standards of safety across all activities under your control. Operational Coordination Liaise closely with colleagues, the Unit Manager, suppliers, and contractors to ensure efficient programming of the plant and production of aggregates. Support operational planning to maintain cost‑effective and timely production. Assist in coordinating resource use, including labour, material, and plant requirements. Supervision & Efficiency Contribute to the continuous supervision of quarry-related activities to ensure smooth and efficient operations. Help drive productivity by supporting effective utilisation of all available resources. Customer Service & Administration Provide timely and accurate information to customers regarding enquiries, quotations, orders, and delivery schedules. Ensure all administration tasks are completed accurately and in line with business processes. Professional Growth Engage in Continuous Professional Development (CPD), including training courses and seminars as identified by Heidelberg Materials. Maintain up-to-date knowledge to perform the role effectively and confidently. What We’re Looking For Strong organisational and communication skills A customer-focused approach with attention to accuracy and detail Ability to work collaboratively across teams and with external partners A proactive and positive attitude toward safety, efficiency, and continuous improvement Willingness to develop professionally and take part in ongoing training Rewards & Benefits We’re proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member Competitive Package: Salary, bonus incentives, generous pension, and life assurance Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ, Women in STEM, Armed Forces, and more) Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities