Department Manager – Women's Shoes (Assistant Manager Level)
We're looking for a passionate and driven Department Manager (luxury department store) to join a world-renowned luxury house in their Women's Shoes department. This role is at Assistant Manager level and offers the chance to step into one of the most prestigious retail environments in the world.
You'll be leading from the shop floor, inspiring your team, and delivering exceptional client experiences while supporting the Store Manager in the day-to-day running of the business. This is the perfect opportunity for someone with proven management experience in luxury retail who is ready to take the next step in their career.
Key Duties
* Lead, coach and inspire your team, ensuring training, product knowledge and service standards are always at the highest level.
* Drive sales performance, supporting your team in reaching and exceeding targets.
* Build strong client relationships and foster loyalty through CRM initiatives.
* Ensure stock, VM and operational standards are maintained to brand expectations.
* Deputise for the Store Manager when required, supporting wider store operations.
* Take responsibility for keyholding, compliance, and store procedures.
Requirements
* Minimum 3 years' management experience within luxury retail.
* Strong leadership skills with the ability to motivate and develop a team.
* Proven track record in driving sales and clienteling.
* Organised, flexible, and able to thrive in a fast-paced environment.
* Excellent communication skills and CRM focus.
* Confident in using retail systems and Microsoft Office.
Renumeration:
* Base salary up to £55,000
* Plus £3,800 lunch and travel allowance (bringing the total basic to £58,800)
* Annual bonus scheme
* Monthly bonus (capped at £550)
* Additional incentives throughout the year