Job Introduction
We are currently recruiting for a high-achieving Aftersales Manager for our Skoda Dealership based in Coventry. Working hours are Monday to Friday, 8am to 6pm, with one in three Saturdays from 8:30am to 1pm.
Benefits include the use of a company car and an OTE of up to £60,000.
Our dealership aims to exceed customer expectations in every aspect. Customer care is paramount in this role, as you will lead from the front to ensure our customers receive the best service experience.
Role and Responsibilities
* Manage, coach, and develop all workshop, service, and parts department staff to reach their full potential and performance.
* Plan, forecast, and deliver sales targets.
* Increase workshop utilization and efficiency.
* Manage your own budget and drive the business forward.
* Collaborate with other department managers to improve overall centre performance.
About you
* Ideal candidates will have experience as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager, or experienced Aftersales Manager.
* You should have the drive and talent to push the department forward, achieving KPIs and brand standards.
* You must demonstrate a profitable and successful track record of delivering outstanding results and exceptional customer satisfaction.
* Strong management and leadership skills, a winning mentality, and a passion for the brand are essential.
* Motor trade, automotive, or car dealership experience is preferred but not essential, as full training will be provided.
What we offer
* 33 days holiday including bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer & professional qualifications
* Company Events
Why Listers?
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our fantastic team, representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees' aspirations and offer a career within the motor trade, automotive, or car dealership sector. Apply today or join our Talent Bank for similar opportunities.
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