Title: Retail Sales Adviser
Location: Kingsmead Retail Park, Stafford, ST16 3AD
Type: Permanent, Full-Time (5 days over 7 rota)
Hours: 9:00am–5:00pm
Salary: £24,100 per annum (£12.36 hour)
Sunday allowance: £500 per annum
Incentives: Quarterly performance incentives up to 30% of salary available
Make a living by making a difference
Join the UK's largest Mobility & Stairlift retailer and help older and disabled people stay independent for longer. At Ableworld, we put customers first and do the right thing—always. We're proudly age-inclusive and welcome applications from people of all ages.
What you'll do
* Guide customers with patience and care—on the shop floor and over the phone—finding solutions from walking sticks to powered wheelchairs and stairlifts.
* Deliver excellent experiences, from warm welcomes to post-sale aftercare.
* Support store operations, including receiving and processing deliveries (you'll need to handle and lift stock safely).
* Pitch in with local deliveries when required.
* Be a great teammate, working closely with your Store Manager and colleagues to meet goals and keep standards high.
You'll thrive here if you…
* Enjoy helping people and build rapport easily (we'll provide full product training).
* Are reliable, organised, and take pride in a tidy, well-presented store.
* Bring a calm, compassionate approach and a professional, outgoing manner.
* Can be flexible across a 7-day rota.
* Hold a full UK driving licence.
A DBS check is required for this role—we cover the cost.
What you'll get
* Structured training & development – learn our product range and grow your retail skills.
* Performance rewards – quarterly incentives for great results.
* Annual salary reviews – recognition for strong performance.
* Holidays: 5.6 weeks (including bank/public holidays), increasing with service.
* Birthday off after 2 years' service.
* Company pension (contributory).
* Uniform provided.
* 20% staff discount for you and your immediate family (post-probation).
* Cycle to Work scheme.
Why Ableworld?
We're a values-led, fast-growing retailer with an ethical approach to mobility and homecare. You'll join a friendly team, learn products that genuinely change lives, and see your impact every day.
How to apply
Send your CV and a short covering note on why this role interests you. Our recruitment team reviews every application and will be in touch if you're shortlisted.
Ableworld is an equal-opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Job Types: Full-time, Permanent
Pay: £24,100.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Store discount
Experience:
* Customer service: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person