Role Introduction
We are looking for a confident and vigilant Security Officer, with excellent communication skills to ensure pupils, staff and visitors are safeguarded within a comprehensive security service.
You will thrive under pressure, be decisive and calm, whilst maintaining the highest levels of professionalism at all times. You will be enthusiastic, self-motivated and enjoy working as part of a team. Working across grounds of over 400 acres and around 400 school buildings, you will be flexible and able to work on you own without direction. Duties include extensive patrolling around the College grounds, historical buildings, boarding houses and public spaces. The role involves regular Control Room duties. The Security Team also provide a large degree of daily support to the College community in an array of operational aspects to ensure that all internal and external activities are supported to the highest standards
Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Main Duties
1. Supporting the security department and operating all the functions in accordance with Standard Operating Procedures and daily briefings - including CCTV monitoring, intruder and fire alarm management, access control, visitor management, use of radio systems, management of keys and recording details of incidents through reports and daily occurrence books as appropriate;
2. To conduct direct patrolling (internally and externally on foot or using vehicular means), attend incidents and help coordinate situations with guidance from the Control Room or Security Supervisor. Attend and pro-actively deal with any security-related incidents, as directed by the Control Room or line managers and accurately record all incidents in a concise and appropriate format. Operate security-related and personal protective equipment following departmental procedure (i.e. radios and body worn cameras), ensuring the equipment is clean and stored correctly, reporting any faults to the Deputy Head of Security;
3. Deal professionally with victims of crime and individuals in confrontational situations. It is expected that individual’s committing crimes at the College will be observed and detained at the Security Officer’s discretion awaiting the arrival of the Police;
4. Maintain a good level of physical fitness to ensure that you can actively and physically fulfil your security responsibilities;
5. Undertake staff training as required and receive guidance and instruction from the Head of Security, Deputy Head of Security and Security Supervisor when necessary;
6. Carry out specialist and bespoke security duties in connection with events and VIP visits i.e. Fourth of June celebrations, CCF Tattoo and St Andrews Day;
7. To be smart and presentable;
8. Be enthusiastic and methodical in your approach to all aspects of work. Treat all people with respect and dignity;
9. Exercise tact and diplomacy when needed;
10. Show tolerance and understanding.
All employees of Eton College are also expected to:
11. Have a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’;
12. Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required and ensuring any safeguarding updates issued by the College are read and understood;
13. Understand and comply with procedures and legislation relating to confidentiality;
14. Display a commitment to and promotion of equality, diversity and inclusion.
The Ideal Candidate
To be successful in this role, the incumbent should have:
15. Previous security experience - desirable but not essential
16. Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and pupils
17. High level of accuracy and attention to detail
18. Good level of literacy (including IT), numeracy and telephone skills.
19. High levels of self-motivation and the ability to work as part of a team
20. Ability to maintain high professional standards
21. Remain professional and calm whilst under pressure
22. Well-developed problem-solving and decision- making skills
23. Reasonable physical fitness
24. Holder of First Aid at Work certificate or be prepared to train for this qualification
25. Full, UK Driving Licence to drive manual vehicles
26. Current SIA CCTV Licence - desirable but not essential (training is provided)
Working Pattern
27. 12-hour shifts (day and night) on rota.
28. You will be working 52 weeks per year.
29. You will be entitled to 19.5 days holiday. If a bank holiday falls during a school term period, you will be required to work this day and you will receive an additional day’s holiday in lieu.
Benefits
Eton College offers a wide range of benefits, including an 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches during term time, free or heavily discounted access to the College’s sport and leisure facilities and discounts at local retailers and businesses.