Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit
Our search for better is changing the lives of our customers. It’s changing the careers of our people too –creating new challenges and opportunities all the time. We’re a business that never stands still. Join us on our journey to #ForeverCaring as a Global Demand Planner, and you won’t either.
Job Summary
1. Manage the demand planning process for assigned business unit(s), geography, or product portfolio
2. The demand planning process encompasses liaising with the commercial organization on the requirements to meet business plans and targets, translating market requirements into the demand signal, the balancing and management of inventory and driving the market-level S&OP processes
3. This is a critical role within the global and regional supply chain organization to support the business’s revenue, profit targets and operations targets
this role is primarily based in our Deeside site, with Hybrid working available.
Measures of success in the role
4. Building strong relationships across multiple functions with clear written and verbal communications
5. Analysing information/data to drive to decisions and/or corrective actions that improve Key Performance Indicators (KPI’s)
6. Driving personal performance to impact KPI’s and targets
7. Anticipating problems and issues and proactively taking actions to prevent or mitigate
8. Resolving issues and problems with urgency
9. Teamwork and collaboration
Key Duties and Responsibilities
Demand Planning and S&OP Process
10. Manage the market’s demand plans over the planning horizon to identify trends, issues and corrective actions, through demand analysis, demand scenarios, reconciliation with financials and commercial collaboration
11. Accountable for driving the market level S&OP processes
12. Owner of the forecasting tool including all data inputs per the update cycles
13. Primary supply chain contact for the markets in their area of responsibility
14. Actively develop the relationships with markets commercial and financial teams to build market knowledge over the 18-24 months planning horizon
15. Interact with Markets on Tender processes to ensure products in bids can be supplied
16. Own, monitor and publish performance metrics & reports, Business Unit dashboard and status reports. Includes development and maintaining KPI’s
17. With market insights, develop and implement strategies to balance and optimize forecast accuracy, inventory coverage and customer service
Inventory Management
18. Accountable for finished goods inventory for the Business Units/Markets assigned
19. Review excess inventory and obsolescence and provide re-active and pro-active steps to reduce risk with close coordination with the commercial and financial teams
20. Identify areas for improved efficiency in service and inventory, and align SAP parameters accordingly
Life Cycle Management
21. Actively manage the Business Unit product portfolio, coordinate new product launches and end of life activities
22. Accountable for systems being aligned during launch and discontinuation processes
23. Reduce risk by communicating clearly with commercial teams by identifying deviations from launch or discontinuation plans
Other
24. Lead and/or participate on projects including cost savings and continuous improvement projects
25. Act as backup to other Business Unit Demand Planners during vacation, business travel or other times on an as needed basis
Principal Contacts
26. Internal – Supply Chain, Manufacturing, Commercial functions (Marketing, Product Management, Finance, Sales), Quality, Regulatory. This includes interacting with global functions and teams and individuals in different countries
Travel Requirements
27. The position may involve travel up to 15% of the time.
28. International travel is possible. Most trips will include overnight travel.
About You
Key competencies and characteristics candidates need to demonstrate in order to help build our diverse, inclusive culture and to be successful in the role. Examples include:
29. Bachelor's degree minimum. Preferably in supply chain, operations management or engineering or equivalent experience
30. Strong Experience in Supply Chain preferred
31. Proven Background and experience in a Demand Planning/S&OP role
32. SAP and IBP modules experience highly preferred – transactions and reports
33. Experience in the S&OP/IBP process
34. APICS Certification highly preferred (current certification with CPIM or CSCP)
35. Expertise in Microsoft Excel is essential
36. Critical thinking skills/process thinking orientation
37. Self-initiator
38. Strong analytical skills together with business acumen
39. Good communication and collaboration skills. Ability to partner with and influence others without direct authority, build consensus and look for collaboration with people from different departments and all levels
40. Highly organized and well prepared
41. Proactive attitude and approach to problem solving – “can-do” mind-set
42. Works independently on complex issues
43. Ability to work on tight deadlines and prioritize
44. Strong listening and influencing skill
Working Conditions
45. Hybrid and Office Based.
Our products make a big difference every day. So will your contribution. The work you do will mean more, because it’ll make things better for your team, our business, or our customers’ lives. It’ll inspire you to deliver to your very best. And we’ll be right behind you when you do.
This is a challenge more worthwhile.
This is work that’ll move you.
#LI-PD2
#LI-Hybrid
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.