Are you a problem solver, interested in a role where no two days are the same?
Do you have experience or knowledge of regulation, law and public safety?
Do you have excellent communication skills and a positive attitude?
Look no further! We have a fantastic opportunity for a Licensing Assistant to join our team here at Stockton-on-Tees Borough Council.
The Licensing Service carries out an important regulatory function, undertaking a range of duties to help ensure public safety and support business within the borough.
The role involves providing excellent customer service in the full A to Z of local authority licensing, from Acupuncture to Zoos and everything in between, including Alcohol, Entertainment, Taxis, Animal Activities, Tattooing, Explosives and Gambling. This is a very varied and fast paced role where full training and support will be provided
The team enforce the law, investigate complaints, provide advice and guidance and process applications within legal timeframes and work closely with a variety of stakeholders including internal and external partner organisations such as the Police, Fire Service and local businesses.
The role includes processing applications and producing licences within legislative timescales, inputting presenting and interrogating statistical data, providing professional advice to licensing enquiries, arranging and carrying out face to face appointments, investigating complaints and requests for service, identifying service improvements, and liaising with internal and external agencies.
We would love to hear from candidates that have:
* Direct experience of or the ability to understand and apply regulation, law and public safety
* Excellent communication skills
* A professional, welcoming and positive attitude
* Ability to multi-task and manage a varied workload in a flexible environment
* Strong organisation and attention to detail skills
* Good IT skills and experience of using Office application including Word, Excel and Outlook
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We offer an excellent total reward package, including:
* A competitive salary of up to £27,254 - £28,598
* 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
* Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
* Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
And that’s not all – you can also work flexibly where you can work part of your week at home.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:
If you would like an informal discussion about the post, please contact Leanne Maloney-Kelly on leanne.maloney-kelly@stockton.gov.uk or 01642 526566
We are intending to interview on w/c 10/11/25 and you will receive notification through North East Jobs if you have been shortlisted.
Guidance for applicants
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.