Shift Leader
* Posting date: 27 April 2026
* Salary: Not specified
* Additional salary information: to £12.91
* Hours: Part time
* Closing date: 27 May 2026
* Location: Romsey, SO51 8NB
* Company: Caffe Nero Group Ltd
* Job type: Permanent
* Job reference: cn-30135
Summary
At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
As a Shift Leader, you will support in the running of the store - leading the team, giving great customer service and delivering the very best standards of coffee and food.
Responsibilities
* Support the running of the store, leading the team.
* Provide great customer service.
* Deliver the very best standards of coffee and food.
Qualifications
* Preference for experience as a Supervisor or Team Leader, though not required.
* Brilliant training provided and no experience required.
Benefits
* Unlimited free handmade drinks and up to 75% off food and packaged drinks while on shift.
* 50% off all handmade drinks and 40% off everything else when off shift.
* Recommend A Friend Scheme allows you to earn up to £750 by referring new people.
* Length of service recognition.
* Access to our benefits platform with hundreds of discounts, rewards and offers.
* Incentive ‘Nero 90’ provides an additional 15p per hour if the store collectively achieves a Customer Satisfaction score.
Compensation
The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.
Why choose us?
When you join us, you're joining a group of caring, supportive and friendly people – whether that's your team, the regular customers of your café, or your community. Alongside delivering fantastic service, you’ll have loads of fun – maybe pizza nights, club parties or the Barista of the Year event. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you!
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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