We are looking for someone who would like to work independently with flexible hours, this is a role best suited to those who can be personable and friendly. A customer facing role involving driving and data collection. It is part time with the hours set at 20 hours a week, but working hours can be set between 8am and 8pm daily.
It is essential any applicant has their own vehicle and would be willing to take out business insurance, in order to use the vehicle to travel to customers properties.
Main Purpose of the job role
To visit residential and commercial properties to obtain accurate utility meter readings and conduct visual inspections of metering equipment, ensuring all information is recorded promptly and correctly using the company’s mobile application.
Key Responsibilities;
1. Visit residential, commercial, and industrial premises to read utility meters, carry out visual inspections, and deliver customer documentation where required.
2. Accurately record and submit customer data using the mobile app or designated worksheets.
3. Identify and report any safety-critical damage or irregularities to metering systems in line with company policy.
4. Ensure compliance with GDPR and always uphold customer data confidentiality.
5. Promote and maintain a strong health and safety culture in accordance with the Health and Safety at Work Act.
6. Support the business by upholding Calisen’s values, policies, and procedures, and carrying out any additional duties requested by management.
We are looking for the following Experience;
• Experience in a customer-facing role
• Experience working outdoors in all weather conditions
• Previous experience in a driving-based role
• Experience dealing with challenging or difficult members of the public
• Prior experience in the energy or utilities sector
Do you have Knowledge of the following;
• Basic awareness of health and safety requirements relevant to field-based or lone working roles
• Understanding of confidentiality and data protection principles, including GDPR
• Familiarity with using digital tools or mobile apps to capture and submit information
• A basic understanding of the energy or utility metering industry
• Awareness of environmental considerations in relation to field operations and travel
• Knowledge of customer service principles and managing public-facing interactions