Job Summary
Are you a highly organised, energetic manager ready for a meaningful leadership role? Do you have experience running complex operations and motivating teams even if you've never worked in the NHS?
We are looking for a Practice/Business Manager to lead the day-to-day running of our large, friendly GP surgery in Worcester.
Main duties of the job
* Oversee day-to-day operations, including HR, finance, IT, health and safety, and facilities
* Lead compliance with CQC, GDPR, NHS policies, and contractual requirements
* Manage budgets, monitor financial performance, and improve financial resilience
* Develop and embed a simple quality management system for improvement and accountability
* Work closely with GP partners on strategic direction and business planning
* Support our clinical and administrative teams to deliver safe, efficient care
About Us
Spring Gardens Group Medical Practice is a well-established GP partnership with 8 GP partners, a list size of around 20,000 patients, and a broad multidisciplinary team. We're forward-thinking, values-driven, and committed to providing excellent care to our community. An educational and research ethos is important to us.
Details
Date posted: 29 May 2025
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Full-time
Reference number: A0771-25-0005
Job locations: Spring Gardens, Worcester, WR1 2BS
Job Description
Why this role matters
We're seeking someone with strong leadership and organisational skills to help us strengthen our financial systems, improve compliance (especially Information Governance), and build a more structured, quality-led organisation. You might come from healthcare, or you might not. We welcome applicants with financial and business professional qualifications such as MBA, CIMA. What matters most is that you are:
* A confident, organised leader with strong operational or general management experience
* Skilled in managing budgets, compliance, and team performance
* Someone who sees problems clearly and enjoys creating better systems
* Interested in continuous improvement, quality, and governance
* Able to build trust, motivate others, and hold people to account when needed
* Ready to learn how general practice works with support from our experienced team including operation and service delivery managers
Key Responsibilities
* Oversee day-to-day operations, including HR, finance, IT, health and safety, and facilities
* Lead compliance with CQC, GDPR, NHS policies, and contractual requirements
* Manage budgets, monitor financial performance, and improve financial resilience
* Develop and embed a simple quality management system for improvement and accountability
* Work closely with GP partners on strategic direction and business planning
* Support our clinical and administrative teams to deliver safe, efficient care
What We Offer
* A supportive and open leadership team
* Autonomy to shape the role and improve how things work
* Opportunities for professional growth and learning
* A friendly, experienced team that values kindness and collaboration
* Central Worcester location and a strong local reputation
Person Specification
Experience
* A confident, organised leader with strong operational or general management experience
* Skilled in managing budgets, compliance, and team performance
* Someone who sees problems clearly and enjoys creating better systems
* Interested in continuous improvement, quality, and governance
* Able to build trust, motivate others, and hold people to account when needed
* Ready to learn how general practice works with support from our experienced team including operation and service delivery managers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Spring Gardens Group Medical Practice
Address: Spring Gardens, Worcester, WR1 2BS
Employer's website: https://www.springgardensmedicalpractice.co.uk
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