Customer&OperationsSupportAssistant
ContracttoPerm-£15-18perhour
StocktonOnTees-OnsiteRole
WearecurrentlyrecruitingonbehalfofourclientforadynamicCustomer&OperationsSupportAssistant.Thisisafantasticopportunityforsomeonewhoenjoysvarietyintheirdayandthrivesinbothcustomer-facingandhands-onenvironments.
Ifyoureorganised,practical,andcomfortablebeingtaughtbasictechnologyfixesthiscouldbetheperfectfit.Youdonotneedanyexperienceexceptgreatcustomerserviceandadministrationskillstodothisrole-everythingelsewillbetaught!
TheRole
Youllbeinvolvedinthreekeyareas:
CustomerService&Administration
* CommunicatingwitheBaycustomerstoresolveenquiriesandissues
* Arrangingcouriershipmentsandcollections
* Managingcustomerreturnsandrepairrequests
* UsingMicrosoftExcelandTeamsdaily
StockControl
* Conductingregularstockchecks
* EnsuringphysicalinventorymatchessystemrecordsandeBaylistings
* Maintainingaccurateinventorydata
TechnicalRepairWork-ThatwillbeTaught!
* Diagnosingfaults
* Replacingfaultycomponents
* Testingequipmenttoensureitisfullyoperationalandreadyforreuse
AboutYou
1. Strongcommunicationskillsandacustomer-focusedmindset
2. ComfortableworkingwithMicrosoftExcelandTeams
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