Job summary
Hourly Rate: £
hours a week
Hours of work:
Monday 8am -
Tuesday 8am -
Thursday -
Friday 8am - (with 1 hour for lunch)
You will be joining an established team of receptionists with experience ranging from 10years - 3 years.
Main duties of the job
Main duties to answer telephone queries/calls from patients and other organisations. Deal with patients in person at front reception desk.
In-house training will be provided.
No medical knowledge needed
About us
We are situated off J34 of the M4 corridor. We have 7 GP Partners, 3 Salaried GPs, 3 Practice Nurses, 1 Nurse Practitioner, 1 Pharmacist and a team of administrators delivering care to a practice population of 12,200 patients
Job description
Job responsibilities
Job description is attached and may from time to time include additional duties but the main duties are dealing with patient queries (telephone and face to face).
Person Specification
Qualifications
Essential
1. GCSE C or above in English and Maths
Desirable
2. Any Customer Care experience
Experience
Essential
3. Experience of working in a busy environment
Desirable
4. Experience of working as a team