Job Summary:
Are you as passionate about Basque cheesecake as we are? We started La Maritxu just two years ago, baking these delectable treats right from our home kitchen. The overwhelming love and support from our community led us to open our shop in November 2023.
In just a few months since our shop's inauguration, we've witnessed an incredible surge in demand and interest. As a testament to the exceptional quality and flavour of our Basque cheesecakes, our customers have become an integral part of our journey.
At La Maritxu, we take pride in upholding the values that have been with us from the beginning. Chief among them is our unwavering commitment to taking care of our customers. As we navigate this exciting period of growth, we are on the lookout for a dedicated individual who shares our passion for customer satisfaction.
If you are ready to be a part of a sweet success story, we are seeking a friendly and customer-oriented Front of House Staff to join our team. The ideal candidate will be responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area. The Front of House Staff will also be responsible for handling cash and credit card transactions, and ensuring customer satisfaction.
Role Responsibilities:
* Greet and assist customers in a friendly and professional manner
* Take customer orders accurately and efficiently
* Prepare food and drinks according to company standards
* Maintain a clean and organized dining area
* Handle cash and credit card transactions accurately
* Ensure customer satisfaction by addressing any concerns or complaints
* Follow all safety and sanitation procedures
Minimum Requirements:
* Prior experience in a customer service or food service role preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong attention to detail
* Ability to work a flexible schedule, including evenings and weekends
* Commitment to minimum 20 hours worked per week
* Barista skills are a plus
Job Types: Full-time, Part-time
Pay: From £12.25 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Hospitality: 1 year (preferred)
* customer service: 1 year (preferred)
Language:
* English (preferred)
* Spanish (preferred)
Work Location: In person