POSITION OVERVIEW
Position: Retail Sales Assistant
Location: Level 5, SU519A, Moor St, Birmingham B5 4BU
Schedule: Full-time preferred
Pay: £12.25
PURESEOUL is the largest Korean cosmetic specialist in the UK. We work directly with some of Korea's top beauty brands to offer an extensive range of over 2000 Skincare, makeup, hair and body products online and via our offline stores. Since 2019, we have been the go-to destination for UK K-Beauty enthusiasts online and offline, with 8K+ 5-star Trustpilot reviews As a Retail Sales Assistant at our stores, you will be at the forefront of our brand, engaging with customers and ensuring a positive shopping experience. Your role will involve providing product knowledge, assisting with customer inquiries, maintaining visual merchandising standards, and supporting the overall operations of our retail space.
KEY RESPOSIBILITIES
* Customer Service: Greet and assist customers in a friendly and knowledgeable manner, offering product recommendations and guidance to enhance their shopping experience.
* Product Knowledge: Stay informed about our latest beauty products, skincare routines, and makeup trends to communicate features and benefits to customers effectively.
* Checkout: Process customer transactions accurately and efficiently, handling card payments and maintaining a secure and organised register.
* Inventory Management: Assist in managing stock levels, restocking shelves, and conducting regular inventory checks to prevent stockouts or overstock situations.
* Visual Merchandising: Ensure the retail space is visually appealing by arranging and organising products according to brand standards, updating displays, and highlighting promotions.
* Receiving and Sorting: Assist your team with safely taking delivery of restocks and supplies.
WHO WE'RE LOOKING FOR
We are looking for a confident and friendly team member who is passionate about the Korean beauty industry.
* Love to work as part of a close-knit team
* Strong passion and existing knowledge of the Korean beauty industry
* Excellent communication and customer service skills.
* Ability to work efficiently and multi-task in a fast-paced environment.
* Have a good understanding of customer deliverables and deliver exemplary customer service.
* Previous retail experience, preferably in beauty or skincare.
JOB PERKS & BENEFITS
* 20% employee discount across our online and offline stores
* Holiday allowance of 28 days pro rata
* Comfy and casual dress code
* Company Pension Scheme
* Opportunity for professional growth and development
Job Types: Full-time, Part-time
Pay: £12.25 per hour
Benefits:
* Company pension
* Employee discount
* Store discount
Application question(s):
* You MUST have strong knowledge of Korean beauty products. Tell us about your favourite K-beauty brands/products and why.
* Please specify the days of the week you are available to work, and your preferred schedule (e.g full-time, 3 days a week, etc.)
Work Location: In person