Dyson is all about better ideas and new technologies. Hard services constitute a key strategic pillar of the estates function which supports and ensures regional Dyson properties operate smoothly, compliantly and meet their growth plan. Within the UK, the estates team manage properties comprising office spaces, R&D laboratories, collaboration & innovation spaces, events spaces, warehousing and landscaped grounds. This position will play a key role in delivering against our goal of offering a best-in-class workplace experience by providing subject matter expertise in facilities hard services. The Head of Hard Services will engage with various stakeholders pro-actively and lead dedicated teams to provide solutions which meet ambitious organisational targets. As a member of the estates leadership team the Head of Hard Services will provide strategic leadership for estates and support to the UK Estates Director.
Design and deliver the long-term strategy for hard services including but not limited to:
Building systems & performance,
Small works (Core Projects) programme,
Develop and implement key strategic management tools such as reactive maintenance processes, asset registers, forward maintenance registers and planned maintenance schedules,
Support troubleshooting of complex technical problems and provide suitable solutions. Lead the core projects team to deliver the target programme and to develop and implement appropriate governance and cost control systems,
Manage estates maintenance spending, tracking actuals and ensuring performance to budget,
Provide strategic spend forecasting aligned to the key management tools described above,
Review and justify capex and opex requests, support cost efficiency programs,
Be the single point of contact for hard services, providing strategic updates to the UK Estates Director for onward communication to Dyson Executives,
Be an inspiring leader for the hard services teams, creating engagement, enthusiasm and drive,
Be responsible for people training and development, engendering a culture of continuous professional development,
Effectively coordinate activities with local stakeholders pertaining to operations, core projects and estates’ programmes to ensure smooth delivery, transparency and consistency
Master or bachelor’s degree in engineering or estates management preferably
Experience working in facilities / estates and a minimum 5 years experience in a senior management role,
Sound knowledge of materials and skilled labor costs, allied to thorough understanding of facilities install and remediation engineering,
Comprehensive understanding of relevant local codes of practices, including safety, health and environment.
Professional certification(s) in engineering or facilities management is an advantage.
Strong planning and organisational capability,
Ability to connect facilities operations and maintenance methods to end user requirements and experience,
Excellent management and communication skills,
Enjoy interacting with people, especially at the senior management level,
Financial
Performance-related bonus scheme
Competitive pension scheme
Life assurance
Discounts on Dyson machines and retail discounts
Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
27 days’ holiday (plus bank holidays)
Free on-site lunches, fruit, and hot drinks
Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
Electric vehicle salary sacrifice scheme
Ability to purchase additional holiday
Private medical insurance and dental insurance
Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support
We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.