Hackett London (retail)
Job description
About us:
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we
strive to nurture talent and care in every department, prioritising creativity, quality and
our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate
ingenuity and British heritage, join our team today and embark on a new adventure.
If you want to join our team and grow with us, apply today.
What we are looking for:
We are looking for a dynamic and experienced Store Manager to lead our team.
Your main goals as a Store Manager are to lead the store team to achieve sales
aligned with our brand objectives.
As well, to ensure that the team has a strong brand knowledge and assures a positive
client experience by providing exceptional customer service. Our dream is that every
client feels and shares our brand identity, in a way that they are willing to come back
again to our stores.
To make this happen, we need you!
Key responsibilities of the role:
1. Team management: Lead and transmit with enthusiasm the passion for the
brand to your sales team, giving them all the tools to encourage the internal
development of each of the people who work with you.
2. Sales: Leads sales strategies, as well as the achievement of commercial
objectives and KPIS, involving the sales team through action plans, always
guaranteeing a careful brand image throughout the sales process.
3. Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service.
4. Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.
Requirements
How we picture you:
You are a motivated, energetic, people person, and team player. You are very detail-
oriented, proactive, and creative. You aim high and want to build a career with us.
Fashion is your passion. You are analytical, you know how to prioritize, and you have
clear organizational skills. Also, you know how to drive your team to succeed, leading
by example.
You have experience managing store teams, and monitoring sales and
customer service.
What you need to succeed in this role:
- At least, three years of previous management experience
- Amazing communications and leadership skills
- Attention to detail and strong customer service expertise
- Ability to train the team and achieve KPI results
What we offer you:
We offer you to become part of a global fashion company with endless possibilities to
develop new skills and grow. Come and work in an inspiring and dynamic team with
colleagues from all over the world in a diverse and inclusive culture. You can count on
a large discount on all our brands so you can wear our clothes with pride.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for Tommy Hilfiger and Calvin Klein.