Overview
Jewson Salisbury, England, United Kingdom
Join to apply for the Customer Service Advisor - Sales role at Jewson.
Jewson Salisbury, England, United Kingdom
What You’ll Be Doing
* Get to know our product lines and services in order to make the most of all customer interactions in line with our values
* Develop great relationships with new and existing customers (face to face and over the phone), understanding their needs and providing proactive advice and solutions to deliver the best experience
* Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
* Keep the branch and yard looking clean and tidy to make a great first impression on our customers
* Maintain stock levels, carrying out regular stock counts
* Work with colleagues to identify opportunities for improvement
Hours and Location
Hours: 7.30am – 5.00pm Monday to Friday and every other Saturday morning 8am-12pm
Location: Farm Lane, Churchfields Road, Salisbury, SP2 7NG
Key Responsibilities
* Get to know our product lines and services to maximize customer interactions in line with Jewson values
* Develop strong relationships with new and existing customers (face to face and over the phone), understanding their needs and providing proactive advice and solutions
* Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts, and keep customers updated throughout their journey
* Keep the branch looking clean and tidy to make a great first impression
* Maintain stock levels with regular stock counts
* Collaborate with colleagues to suggest opportunities for improvement
Required Skills And Experience
* Previous industry experience preferred but not essential
* Experience in a customer-facing environment
* Passion for working with people
* A positive can-do attitude
About Us
At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team dedicated to providing great service, we want to hear from you. Apply today!
#J-18808-Ljbffr